We are sorry to inform you that we are unable to ship overseas. Our warehouse is in the continental U.S. We can ship to parts of Canada in addition to Toronto, Vancouver, and Montreal.

We usually ship items within 1 - 2 days after confirmed payment.

In general, we ship via FedEx or UPS, average transit time is about 3 - 7 business days. You can view the estimated delivery dates on the product page, in special situations the items are transferred by Amazon, and the tracking number may be delayed.

 

Shipping information will be sent to you by email soon according to shipping methods. You can also log into your account to view the status of your order after signing up.

 

In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.

Yes, you can choose a delivery date that works best for your schedule. If you want to delay the delivery of your goods, please contact us before placing an order.

Email: support@hasipu.us

When you receive your item, please check your item carefully. If the package appears damaged, please complete the following steps:

1) Take a picture of the damage.

2) Then please email us at support@hasipu.us immediately and attach the photos.

3) We will contact you directly with the next steps.

4) DO NOT throw away the boxes or packaging materials, otherwise, your claim will not be honored by the shipping company.

Hasipu has a 30-day return policy. Please visit our Return Policy page for details.

Please note that due to the nature of our manufacturing process, there may be slight dimensional variances in our products. We make every effort to ensure consistency and quality, but given the unique nature of our items, there may be ±0.1 inches minor differences in size. We appreciate your understanding!

 

We do not accept free returns within a reasonable dimensional variances.